Refund policy

 

Return Policy

At Noir Bloom, each product is handcrafted in small batches with intention and care. Due to the handmade and personal-use nature of our products, we do not accept returns or exchanges.

That said, we stand firmly behind the quality of what we create.

If your order arrives damaged or defective, please contact us within 4 days of delivery at [your email] with:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging

All claims must be submitted within 4 days of confirmed delivery. After that timeframe, we cannot guarantee resolution.

Each case is reviewed individually, and resolutions are offered at our discretion. While refunds or replacements are not guaranteed, we are committed to working with you to find a fair solution if something went wrong.

We appreciate your understanding and your support of small-batch craftsmanship.